Return & Refund Policy

• Digital Products : All purchases of digital products, including the mobile app for graphic design, are final and non-refundable.

• No Returns : Due to the nature of digital products, OnlineNeta.com does not accept returns once the product has been delivered and accessed.

• Refund Exceptions : Exceptions to the no-refund policy are handled on a case-by-case basis and are granted at the sole discretion of OnlineNeta.com. Refunds generally apply only to proven technical errors where the app does not function as described.

• Technical Issues : If you encounter a technical issue with the app that prevents its use and it cannot be resolved by our support team, you may be eligible for a refund.

• Unauthorized Purchase : If a purchase was made without your authorization, please contact us immediately for assistance.

• Requesting a Refund : Please contact our support team regarding any refund claims. Include your proof of purchase and a description of the technical issue. All requests will be reviewed within 48 hours, and you will be notified of the outcome via email.

• Contact Support : For any issues or concerns, contact our support team at support@onlineneta.com